Preplanning Telemarketing CallsSeptember 7, 2019
Everybody would like to earn extra nowadays. Since the economic crisis, it seems like daily living has become more and more difficult. High prices of one’s needs are all around us. This is why other income is much needed by many to support what they are getting from their regular jobs.
The bottom line is that, if your sales page is horrific, it’s pointless to drive traffic to the site. Fix the page before you do anything else, or you’re just wasting time and frustrating yourself.
You have the choice of either calling the leads yourself, or having the Coastal call center tijuana to do it for you. If you are really uncomfortable calling people, this is an option. That way, your only job is to generate the leads. Just bear in mind that the product is more expensive if you have someone market it for you ($1995 versus $1295).
If Average Joe won’t make the jump into PC manufacturing and distribution, why not major corporations? AT&T could go straight to the Asia source and have their own logo on all of their corporate systems, potentially shaving millions off their operating budget. AT&T could also trim their IT department staffing. Internal platform standardization, i.e., having each PC engineered specifically for AT&T’s internal applications, would greatly decrease support issues.
Being successful in a customer service job like a call centre job, whether it be from home or office, requires some characteristics in your persona that are easy to develop once you know what they are and why they are so important to have. Resourcefulness, bilingual skills, the ability to listen, a pleasant and outgoing personality, clarity of speech, sense of responsibility, flexibility and discipline will get you a long way when it comes to customer service careers.
3) The owner is “hiding behind the website.” Web surfers are skeptical and distrusting. You need to let them know that there is a real person behind the site. Give them contact information, show them your photo, and even let them hear you. You can easily add audio or video to your website, and allow it to “touch” your visitor on such a deeper level. When people hear your voice or see you talking, and get to watch your body language, you communicate so much more effectively than just the written word.
The Indian call center was also well organized and professional dealing with the whole business process. I had the opportunity to communicate with my employees and explain exactly what had to be done. The results were much better than the Phillipinnes BPO. I was quite satisfied as far as how professionally they treated the whole work process and communicated the results to me and my co-workers in the U.S. I stayed with the Indian BPO company for over 8 month. The only doubt once again was customer complaints in regards to understanding my Hindi employees. This is when I heard about a new outsourcing destination with fluent English speaking operators and greater level of customer satisfaction. This is when I moved my Business to Ukraine, Kyiv.